Delete your Streetleaf account

This page explains how to delete your account for the Streetleaf dashboard and the Streetleaf Lights app, and what happens to your information.

How to delete your account

• In the Streetleaf Lights app: go to Account and tap Delete your account, then confirm.
• In the dashboard (administrators): open Users, find your own name, and choose Delete my account from its actions.

Your account is deleted straight away and you are signed out.

Can’t sign in? Email privacy@streetleaf.comfrom the email address you use to sign in, with the subject “Account deletion request”. We will confirm once your account has been deleted, normally within 30 days. If you are a customer user, your organisation’s administrator can also remove your account from the Users page.

What is deleted

• Your account: your sign-in, name, email address and role.
• You will no longer be able to sign in to the dashboard or the app.

What may be kept

• Records of streetlight installations and issue reports, because they describe equipment we maintain for our customers. Where we keep them, we can remove or replace your name and email on request unless we must keep them for legal or contractual reasons.
• Information we are required to keep by law, for as long as the law requires.

Uninstalling the app removes anything stored on your phone, including installations that were saved but not yet sent.

For more about how we handle your information, see our Privacy Policy.